Privacy Policy - Million Choices

Introduction

Welcome to Million Choices ("we", "our", or "us"). We operate the Million Choices mobile application and website (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using our Service, you agree to the terms of this Privacy Policy.

Our Commitment

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at info@millionchoicesltd.com.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

Personal Identification

Name and contact details
Email address and phone number
Billing and shipping addresses
Account credentials

Payment Information

Payment card details (processed securely)
Billing history and receipts
Transaction records

Order Information

Purchase history
Product preferences
Wish lists and saved items
Returns and exchanges

Technical Data

Device information (model, OS)
IP address and location data
Browser type and version
Usage patterns and analytics

How We Use Your Information

We use personal information collected via our Service for a variety of business purposes:

                
                Primary Uses
              
Order Processing: To fulfill and manage your orders, payments, returns, and exchanges
Account Management: To create and manage your account
Customer Service: To respond to your inquiries and solve potential issues
Personalization: To personalize your experience and deliver content and product offerings relevant to your interests
Marketing: To send you marketing and promotional communications (you can opt-out at any time)
Security: To protect our Services, including fraud monitoring and prevention
Improvements: To develop, improve, and optimize our Service and user experience

Information Sharing

We may share your information with third parties only in the following situations:

                
                Sharing Scenarios
              
Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or
                  acquisition of all or a portion of our business to another company.
Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial
                  proceeding, court order, or legal process.
Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of
                  our policies, suspected fraud, or illegal activities.

Third-Party Service Providers

Stripe

Payment Processing

Google Analytics

Usage Analytics

FedEx

Order Fulfillment

Amazon Web Services

Cloud Hosting

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

                
                Security Measures
              
Encryption of sensitive data (SSL/TLS)
Regular security audits and vulnerability testing
PCI-DSS compliance for payment processing
Access controls and authentication protocols
Secure server infrastructure with firewalls
Employee training on data protection

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access & Portability

Request access to and receive a copy of your personal data

Correction

Request correction of inaccurate personal information

Deletion

Request deletion of your personal data under certain conditions

Opt-Out

Opt-out of marketing communications and data sales

To exercise these rights, please contact us at info@millionchoicesltd.com. We may require verification of your identity before responding to such requests.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information immediately.

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective" date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed.

Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) at:

Million Choices Privacy Team

Email: info@millionchoicesltd.com

Address: 123 Commerce Street, Kumasi, Ashanti Region, Ghana

Phone: +233 24 123 4567